Battle Flatts Veterinary Clinic – Vets in York
Low £
22 Prices Tracked
Corporate
Verified PricesClinic Overview
- Recent feedback is largely very positive, with especially strong praise for the clinic’s exotics expertise, particularly for rabbits, parrots, budgies, birds of prey, and reptiles. - Communication and support are recurring strengths. Reviewers mention clear explanations before procedures, helpful advice, reception staff answering questions, and updates during treatment and recovery.
Services
- •Small animal and exotics care, including exotics referral services for a wide range of species. Recent reviews give examples involving rabbits, parrots, a budgie, a Harris hawk, and a bearded dragon.
- •Exotics facilities listed by the clinic include specialist hospitalisation, thermostatically controlled vivaria, nebulisation, and species-appropriate dietary provision.
- •Consultations and preventive care, including nurse consultations, six-month health checks, vaccinations, microchipping, parasite control, and blood pressure checks.
- •Surgery and aftercare, including neutering, keyhole surgery, and follow-up planning. Reviews mention rabbit operations, emergency surgery and ovary removal for a bearded dragon, and regular aftercare discussions with the nursing team.
- •Dentistry, diagnostics, and referrals, with recent examples including long-term rabbit dental management, cats needing dental treatment, specialist bird assessment, and referral work for complex rabbit cases.
- •Additional services listed by the clinic include grooming via an on-site dog grooming parlour, nail clipping, anal sac expression, pet travel documentation, and home visits.
- •Out-of-hours emergencies are handled through a separate emergency-vet provider.
- •The clinic is also listed as a Veterinary Nurse Training facility.
Pricing
Published prices suggest the clinic sits below average, based on a partial sample of comparable services. In reviews, pricing is not a major recurring theme, but a few owners describe costs as reasonable or fair for the level of specialist exotics expertise involved.
People
- •Mark Naguib is the standout name in recent feedback, especially for rabbits, birds, and other exotics. Owners repeatedly mention clear explanations, careful follow-up planning, and hands-on involvement in complex cases including rabbit surgery, dental disease management, budgie care, bird of prey treatment, and emergency surgery for a bearded dragon.
- •Donna and Ruth are again named positively on reception for their care and support.
- •Gemma and Hannah are also thanked by name for their part in caring for a bearded dragon through surgery and recovery.
- •The wider team is frequently praised for friendly reception, nursing aftercare, update calls, and making time and space for families during euthanasia and final goodbyes.
Reviews
Google rating: 4.7/5 from 235 reviews.
- •Recent feedback is largely very positive, with especially strong praise for the clinic’s exotics expertise, particularly for rabbits, parrots, budgies, birds of prey, and reptiles.
- •Communication and support are recurring strengths. Reviewers mention clear explanations before procedures, helpful advice, reception staff answering questions, and updates during treatment and recovery.
- •Compassionate care during serious illness and end-of-life situations remains a major theme, with several owners describing kindness, dignity, and being given time to say goodbye.
- •One recent negative review raised concerns about microchip checks, consent, and complaint handling, but this sits against a much larger body of strongly positive feedback about clinical care and staff support.
Special Services
Emergency Services
Vet Nurse Training
