Battle Flatts Veterinary Clinic

Our female Harris hawk Pip, is now in the clear having been treated for parasitic worms. This can be a serious problem with the risk of fatality. Obviously a specialist vet with expert knowledge of birds of prey was necessary. We had met Mark Naguib at the Falconry Fair in Helmsley last year, how lucky we were to find him as he is one of the top experts in the country. His care, interest and advice have saved our bird. We live in North Northumberland but our visits were well worth a 300 mile trip. As we know vetinary care can be expensive but in this case, costs were reasonable. Any hawk and falcon owner will need a vet at some point, don't hesitate to contact Mark Naguib and his team. Richard Aspery

Exemplary compassion and care for our rabbit Eadie. I posted a review in Spring which disappeared into cyberspace I Eadie was one of my many rehomed bunnies over 40 years. Arrived mid pandemic a former house bun of immense intelligence attitude and personality. Severe dental issues referred from my York vet she spent two years under the care of Mark and team had a good life with advise,a game plan for happy life care and interejection all the way from a hands on vet plus her human family. A queen of the house rabbits and mistress of the cat who investigated life with her. Probably plus older than stated on rehoming she reached her life's end without fear or pain with Mark. Dignitis care as she trusted him totally. I advise anyone with loved animals carefully choose a vet as you would choose a doctor if choice was there. Rabbits are able to engage and live if a rabbit savvy vet is there and the ownerfamily care.

From the bottom of my heart I want to thank all the staff at Stamford especially mark for all the care and attention they give to Matty to try and give him the best chance of survival after his anurisum. We lost him today but not for lack of trying and today was just time to let him rest . Thank you so much for just giving us the time we got to spend with him after his opp and and the time today at the end to say our good byes before we let him go. the staff hear care , they was really busy today but still made the room and the time so we could say good buy and put him to rest so we could bring him home. Wouldn't go anywhere else .you guys are amazing thank you soooo much 🥹♥️

From the bottom of my heart I want to thank all the staff at Stamford especially mark for all the care and attention they give to Matty to try and give him the best chance of survival after his anurisum. We lost him today but not for lack of trying and today was just time to let him rest . Thank you so much for just giving us the time we got to spend with him after his opp and and the time today at the end to say our good byes before we let him go. the staff hear care , they was really busy today but still made the room and the time so we could say good buy and put him to rest so we could bring him home. Wouldn't go anywhere else .you guys are amazing thank you soooo much 🥹♥️

Friendly staff and great pet care

Battle Flatts have been amazing, they took such good care of my rats when they were still alive, I used both the Stamford Bridge and Malton branch and had excellent customer experiences at both, the vets were all very knowledgeable and able to get me in for an appointment very quickly. Absolutely recommend

My husband and daughter took her very poorly cat to this surgery for euthanasia. The staff were so kind and caring and gave her cat the peaceful, dignified, send off she deserved. They were so understanding of my daughter’s grief and made a harrowing experience a little easier for her. I am so grateful towards all the staff for their kindness and support shown.

I took one of my rabbits to this vets as he had a large abscess on his stomach, after another vet saying they didn’t feel confident operating, I found battle flatts. They told me about what they would be doing during the procedure, any concerns they had, and you could tell they are very experienced rabbit savvy vets. I was kept informed of my rabbits operation, and how he was when he woke up, they also told me he has arthritis, which his other vets didn’t notice, and they recommended that he goes on pain relief for the rest of his life, now 2 months on, the wound/stitches has healed perfectly, and the abscess has gone. Thank you Battle Flatts for looking after Harvey.

I was highly disappointed by the treatment of my guinea pig at this vet. Over the space of two days last week I had spent a substantial sum of money with them. On the second day, however, I came to learn after an update (that I had to call them to receive) he had been there for five hours that only basic checks were done and they could not do further tests that day and I would have to book another appointment as they did not have time to do them due to other ‘emergency’ cases. They didn’t deem him as an emergency. When requesting to transfer him to my vets their attitudes changed significantly. When i had gone to collect him, i was sat in the reception area where they handed him over to me, weren’t concerned about his wellbeing they were just concerned I wasn’t lining their pockets anymore. And my point is it wasn’t about the money it was about the care they wasn’t giving to him! Unfortunately after transferring him it was little too late and we lost him. I do not recommend this vets to anyone and the staff are appalling. Do not consider going here if you value your pet that much, no empathy whatsoever! It’s not a one star it’s a zero!

Battle Flatts clinic in Stamford Bridge is absolutely outstanding, all of the staff we have had dealings with are extremely friendly, kind and professional. We travel quite a distance to take our parrot to see Mark Naguib who in our book is just simply the best. Mark makes sure he explains everything to you so you understand, he is very knowledgeable . You can tell that Mark really does care about the animals and goes above and beyond to find out what is wrong even when he is himself baffled he never gives up. We all felt as soon as we met him complete trust and would not take our parrot anywhere else!! We would recommend your practice every time and would like to say a big thank you to you all and to Mark for everything he is doing for our little girl x