Battle Flatts Veterinary Clinic

From the bottom of my heart I want to thank all the staff at Stamford especially mark for all the care and attention they give to Matty to try and give him the best chance of survival after his anurisum. We lost him today but not for lack of trying and today was just time to let him rest . Thank you so much for just giving us the time we got to spend with him after his opp and and the time today at the end to say our good byes before we let him go. the staff hear care , they was really busy today but still made the room and the time so we could say good buy and put him to rest so we could bring him home. Wouldn't go anywhere else .you guys are amazing thank you soooo much 🥹♥️

My husband and daughter took her very poorly cat to this surgery for euthanasia. The staff were so kind and caring and gave her cat the peaceful, dignified, send off she deserved. They were so understanding of my daughter’s grief and made a harrowing experience a little easier for her. I am so grateful towards all the staff for their kindness and support shown.

I took one of my rabbits to this vets as he had a large abscess on his stomach, after another vet saying they didn’t feel confident operating, I found battle flatts. They told me about what they would be doing during the procedure, any concerns they had, and you could tell they are very experienced rabbit savvy vets. I was kept informed of my rabbits operation, and how he was when he woke up, they also told me he has arthritis, which his other vets didn’t notice, and they recommended that he goes on pain relief for the rest of his life, now 2 months on, the wound/stitches has healed perfectly, and the abscess has gone. Thank you Battle Flatts for looking after Harvey.

I was highly disappointed by the treatment of my guinea pig at this vet. Over the space of two days last week I had spent a substantial sum of money with them. On the second day, however, I came to learn after an update (that I had to call them to receive) he had been there for five hours that only basic checks were done and they could not do further tests that day and I would have to book another appointment as they did not have time to do them due to other ‘emergency’ cases. They didn’t deem him as an emergency. When requesting to transfer him to my vets their attitudes changed significantly. When i had gone to collect him, i was sat in the reception area where they handed him over to me, weren’t concerned about his wellbeing they were just concerned I wasn’t lining their pockets anymore. And my point is it wasn’t about the money it was about the care they wasn’t giving to him! Unfortunately after transferring him it was little too late and we lost him. I do not recommend this vets to anyone and the staff are appalling. Do not consider going here if you value your pet that much, no empathy whatsoever! It’s not a one star it’s a zero!

Battle Flatts clinic in Stamford Bridge is absolutely outstanding, all of the staff we have had dealings with are extremely friendly, kind and professional. We travel quite a distance to take our parrot to see Mark Naguib who in our book is just simply the best. Mark makes sure he explains everything to you so you understand, he is very knowledgeable . You can tell that Mark really does care about the animals and goes above and beyond to find out what is wrong even when he is himself baffled he never gives up. We all felt as soon as we met him complete trust and would not take our parrot anywhere else!! We would recommend your practice every time and would like to say a big thank you to you all and to Mark for everything he is doing for our little girl x