Green Vets

Green Vets presents itself as an independent practice, explicitly contrasting itself with corporate groups, and highlights environmental sustainability alongside family-vet values and modern diagnostic and surgical facilities. Recent owner feedback is especially strong around same-day help for urgent problems, clear communication, and thoughtful follow-up, including calls after appointments and overnight updates. Reviews also consistently describe gentle handling for anxious pets and a team that takes time to explain treatment choices and risks.

Services

• •Urgent appointments and rapid triage: owners repeatedly describe calling for urgent advice and being seen straight away, including while travelling or when a pet suddenly became unwell.
• •Consultations, second opinions and case investigation: reviews mention the team giving second opinions, talking through treatment and operation options, and persisting to find the cause of an illness in more difficult cases.
• •Procedures, follow-ups and aftercare: owners describe pets having a procedure followed by a follow-up appointment, with several comments praising the clinic’s aftercare and check-in calls.
• •End-of-life care: a recent review describes an at-home end-of-life visit with the vet and nurse treating the dog with great care and respect, and checking on the family afterwards.
• •Diagnostics and surgery facilities: the practice states that it has modern diagnostic and surgical facilities.
• •Emergency veterinary services: the clinic is listed as offering emergency care, and its website includes a “(24 hr)” phone label, although the exact out-of-hours arrangement is not set out in detail.

Pricing

Available published prices indicate the clinic sits around average relative to similar practices. Review comments on cost are limited, but one owner specifically described the practice as “amazing value.”

People

• •Anne Busch (also written as Anna Busch in reviews): praised for being calm and reassuring during urgent visits and for calling later to check on a pet’s progress.
• •Rob: mentioned for giving a second opinion, explaining the pros, cons and risks of treatment choices, and handling a nervous dog with obvious care.
• •Roberta: described by one owner as a cat specialist, with praise for not rushing appointments and for helping with a high-stress cat.
• •Nursing and reception team: recent reviews repeatedly mention friendly reception staff, an amazing nurse, and supportive unnamed vet and nurse care during an overnight case and an at-home end-of-life visit.

Reviews

Green Vets has 4.9 stars from 277 Google reviews. Recent feedback is overwhelmingly positive, with comments focusing on

• •Fast help when pets need urgent attention: several owners say they were seen straight away after calling.
• •Warm, reassuring care: reviewers describe the team as kind, calm and welcoming, including with nervous dogs and stressed cats.
• •Strong communication and follow-up: examples include end-of-shift check-in calls, overnight updates, and aftercare that owners felt was unusually attentive.
• •Compassion in difficult moments: one recent review particularly highlights a home euthanasia visit handled with respect, gentleness and support for the family as well as the pet.