Green Vets

Green Vets describes itself as an independent practice (explicitly contrasting itself with corporate groups) and highlights environmental sustainability alongside “traditional family vet values” and modern diagnostic and surgical facilities. Reviews most often point to the clinic being set up for urgent/same-day problems and high-touch communication, including vets calling with updates during the night and phoning after appointments to check progress. Owners also repeatedly mention taking time to explain options (including pros/cons and risks of treatments/operations) and handling nervous pets gently.

Services

• •Urgent appointments / rapid triage: multiple reviewers describe calling for urgent advice and being seen straight away.
• •Ongoing case investigation: one review describes the team “going above and beyond” to find the cause of an illness.
• •Procedures and follow-ups: reviews mention a dog’s procedure followed by a follow-up appointment.
• •Diagnostics and surgery facilities (clinic-stated): the website mentions state-of-the-art diagnostic and surgical facilities.
• •Emergency veterinary services (structured clinic data): listed as offering emergency services (24/7 or extended hours), and the website text includes a phone label “(24 hr)”, but the website summary does not otherwise detail how out-of-hours care is provided.

People

• •Anna / Anne Busch (vet): mentioned for being reassuring throughout an urgent visit and calling at the end of her shift to check how a pet was doing; another reviewer describes her as calm and reassuring during a same-day appointment.
• •Rob (vet): described as giving a second opinion, explaining pros/cons and risks of treatment and operation choices, and handling a nervous dog so well the dog was keen to go in for the procedure and follow-up.
• •Roberta (described as a “cat specialist” in a review): praised for taking time (not feeling rushed) and helping with a high-stress cat during travel mess/soiling.
• •Un-named vet and nurse (overnight care): one owner reports the vet rang twice during the night with updates, and mentions a nurse who helped them feel better (names not provided).
• •Reception team: repeatedly mentioned as friendly/helpful, including during urgent bookings.

Reviews

4.9 stars from 273 reviews. - Fast access when something feels urgent: several owners describe being seen straight away after calling.

• •Proactive follow-up communication: examples include a vet calling at shift-end to check on a pet and overnight update calls.
• •Time spent explaining decisions: reviewers mention being talked through options, pros/cons, and risks rather than feeling rushed.
• •Gentle handling for anxious pets: multiple owners highlight careful, patient handling for nervous dogs and stressed cats.
• •Thoroughness in difficult cases: one owner describes the team persisting to identify the cause of a dog’s illness.