
Generated from publicly available data sources; may not fully represent the broader set of reviews.
Battle Flatts Veterinary Clinic, located in York, is known for its veterinary nurse training facility and offers emergency veterinary services. With a Google Maps rating of 4.5 stars from 42 reviews, the clinic presents a mixed but generally positive image.
Several customer reviews highlight exceptional care, particularly praising the work of a vet named Hannah. Laura Fox mentions outstanding care for her cockatiel, while Faye Wright appreciates Hannah's compassionate service during a difficult time with her bunny. These positive reviews underscore the clinic's potential for providing excellent customer service and veterinary care.
However, the clinic has also faced significant criticism. Three separate one-star reviews point to severe dissatisfaction with the service and outcomes. Steve Hope criticizes the clinic for misdiagnosing his pet, resulting in significant emotional and financial distress. Another reviewer, Kajacett, shares a traumatic experience where a routine check-up led to the loss of their pet, citing incompetence and poor handling by the staff. Claire Johnson recounts a distressing incident following her dog's routine castration, resulting in severe complications and an emergency re-operation at another veterinary practice. She strongly criticizes the clinic's lack of emergency services and perceived focus on profit over care.
In summary, Battle Flatts Veterinary Clinic has received both high praise and severe criticism. While some clients report outstanding care, others describe distressing experiences. Prospective clients should weigh these contrasting reviews carefully when considering the clinic's services. There is no clear pricing information available.
24/7 emergency care available
Veterinary nurse training provided
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