Minster Veterinary Practice

Services

• •Small-animal veterinary care: routine and general care for common pets, with recent reviews describing calm handling of both cats and dogs, including nervous pets that are usually anxious about vet visits.
• •Emergency and out-of-hours support: owners mention being helped within minutes of calling, receiving advice to try first overnight, and being seen late at night or in the early hours for urgent problems such as collapse or anaphylactic shock.
• •Euthanasia and bereavement support: several reviews describe gentle end-of-life care, private space to say goodbye, and a considerate approach during very difficult visits.
• •Aftercare and communication: owners mention handwritten sympathy cards and ashes being returned in under a week; more recent feedback also praises clear progress updates, including WhatsApp messages while a pet was being treated.
• •Dentistry: reviews refer to dental treatment including tooth removals, with follow-up appointments when needed.
• •Clinic environment and practical support: feedback mentions a cat-friendly waiting room, a relaxed atmosphere, and pets being spoken to and handled in a way that helps them settle; one reviewer also notes that the practice helps with insurance claims.

Pricing

No published pricing information is currently available for this clinic.

People

• •Kim: praised for helping an owner through a difficult end-of-life decision and for thoughtful follow-up afterwards.
• •Jenny: mentioned by name as caring and thorough.
• •Pete: singled out for calm, quick and efficient help during a 2am emergency.
• •Reception and wider team: repeatedly described as friendly, courteous, knowledgeable and compassionate, with owners also appreciating regular updates and practical help such as handling insurance claims.

Reviews

Google rating: 4.7/5 from 463 reviews. Recent feedback is very positive and centres on compassionate care, strong urgent support, and a team that communicates clearly and helps reduce stress for owners.

• •Strong urgent and out-of-hours care: recent examples include help within five minutes of a phone call, practical overnight advice, and emergency treatment in the middle of the night.
• •Calm, kind handling of pets: reviewers describe patient, compassionate care for nervous dogs and cats, with one owner saying their cats were relaxed enough to purr during the visit.
• •Helpful communication and support for owners: staff are praised for keeping owners updated during treatment and for making practical tasks such as insurance claims easier.
• •Long-term trust and compassion: several reviewers describe using the practice for years, with especially strong comments about empathy when pets are unwell and thoughtful support in difficult moments.