
Generated from publicly available data sources; may not fully represent the broader set of reviews.
Minster Veterinary Practice in York is a well-regarded facility known for its compassionate care and comprehensive veterinary services. With a remarkable 4.7-star rating from 415 reviews on Google Maps, the clinic enjoys strong community support and trust. This high rating is reinforced by numerous positive customer reviews, highlighting the clinic's exceptional service and empathetic staff.
The practice operates as a Veterinary Nurse Training facility and offers emergency services, demonstrating its commitment to both education and urgent care. Many clients have shared heartfelt testimonials about their experiences, particularly during difficult times. James O'Brien, a client of nearly 30 years, praised the team for their care and empathy, especially during the challenging decision of euthanizing a beloved pet. Similarly, David Simmonds and David Cooper-Hyde expressed gratitude for the compassionate support they received when saying goodbye to their pets.
Lorraine R-J, a long-term client, appreciates the courteous and friendly staff, acknowledging that while the services might not be the cheapest, they are of the highest quality. Tracey Oliver commended the thorough follow-up care provided to her dog, Gilbert, which included attentive out-of-hours service and knowledgeable staff.
Minster Veterinary Practice is noted for its personalized touches, such as follow-up cards and memory keepsakes, which enhance the overall client experience. While specific pricing details aren't provided, the practice's commitment to exemplary care is evident through the consistent positive feedback from its clients.
24/7 emergency care available
Veterinary nurse training provided
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Animal type information not yet available for this clinic.
Note: Showing the 5 most recent Google reviews. Recent reviews may not be representative of overall sentiment.
a week ago
I have been a client of Minster Vets for nearly 30 years and they have always look ed after my dogs with great care, attention and empathy. Last week, I had the unenviable task of taking my ageing dog for the. last time. I went there uncertain of the outcome but with a high degree of probability that I'd be coming home alone. Kim was my vet on the day and she helped me through a difficult decision and made it bearable for me. its not the first time I've done this, and it never gets easier but it's always nice to know that they genuinely care about our pets and us as loving pet owners. Thank you Kim, and also for your thoughtful follow-up.
a month ago
A pleasure to visit Minster Vets. Staff are always so courteous, warm & friendly. In over 35yrs never any cause for concern or complaint, receiving only 1st Class care; possibly not the cheapest, but by far the best. A joy to visit but maybe that's not always so for my 4 legged friend!
4 months ago
From calling, to brining in our cat, and having to have her put to sleep, Minster vets were exemplary. We were ushered into a consulting room as soon as we arrived and given private time with our cat Lulu to say goodbye. The process although heartbreaking could not have been more gentle comfortable, and considerate for Lulu and us. She left us peacefully. Minster vets had treated Lulu for 15 years; and when we feel up to having another pet they will look after that one too. Thank you. Must also mention the hand written sympathy card that arrived a few days later from the surgery. What a lovely gesture.
4 months ago
We recently had to have our very old 20 year old cat put to sleep. Minster Vets were nothing but absolutely brilliant. They listened to what we had to say gave us the time to say goodbye and made a very horrible process bearable. Jinx will be missed by all. The icing on the cake(if there can be) is i asked for some fur to remember her by. I today collected the most beautiful memory. A paw print of Jinx in clay and a glass bottle filled with her fur. Again thank you to all the staff there. You are awesome. Jinx was well looked after and for that we are truly grateful.
5 months ago
I moved to Minster vets earlier this year, after it was recommended by a neighbour. I took my dog Gilbert in to have his teeth done a few weeks back. Gilbert didn’t do well after a couple of removals and his face swelled up, but I was very impressed with the out of hours service we were given, the follow up appointments and care and the fact that all the staff who saw us at each point knew Gilbert and were genuinely concerned for him. I am also pleased with how friendly the reception staff are too. Currently happy to report that Gilbert is now back to full health again and I’m sure if he could say it himself, he would also thank you
