Tower Veterinary Group, located in York, East Yorkshire, boasts an impressive overall rating of 4.6 stars from 416 Google reviews, indicating a strong reputation among its clientele. The clinic also functions as a veterinary nurse training facility, highlighting its commitment to nurturing future veterinary professionals.

The reviews suggest a generally positive experience, with several clients praising the clinic's accommodating and compassionate care. Notably, Chantelle Mills-Kaye commends the staff for their attentiveness and ability to handle her elderly dog with sensitivity, while Anne-Marie Collinson appreciates the personalized approach taken to ease her pug's anxiety during a visit. Similarly, Tracey Morris speaks highly of the welcoming environment and professionalism exhibited during her puppy's first appointment.

However, a contrasting experience is detailed by Paul Browne, who recounts a distressing incident involving miscommunication and subsequent financial implications regarding his dog's dental treatment. His review underscores the importance of clear communication and thorough pre-treatment checks, and he raises concerns about the practice's handling of his case.

Pricing information is not explicitly provided, but the mention of insurance issues and pet plans suggests that services may involve standard veterinary costs, potentially supplemented by additional plans or packages. While the majority of feedback is positive, Paul Browne's detailed negative experience serves as a reminder for potential clients to engage in thorough discussions with the clinic to ensure clarity and understanding regarding treatment plans and costs.