Tower Veterinary Group – Vets in York
AI Overview
Generated from publicly available data sources; may not fully represent the broader set of reviews.
Tower Veterinary Group, located in York, boasts a strong reputation with a commendable 4.5-star rating based on 165 reviews on Google Maps, suggesting a high level of customer satisfaction. This is further supported by recent positive feedback from clients. Christine Shephard praised the gentle care provided to her pet, Daisy, highlighting the vet's effort to ensure a stress-free experience with treats. Diane Sleightholm commended the professional and friendly service she consistently receives for her dogs, while Susan Richardson shared her long-term satisfaction with the clinic, noting her pet Stan's affection for his favorite vet, Nigel.
However, not all experiences have been positive. A notable 1-star review from Helen Lowe raised concerns about a misdiagnosis and perceived rough handling of her elderly cat, which led her to seek care elsewhere. Despite this, the majority of feedback is overwhelmingly positive, indicating that such experiences may be exceptions rather than the norm.
Tower Veterinary Group appears to prioritize responsive and compassionate care, as evidenced by Madeleine Todd's experience. She appreciated the clinic's prompt action in registering and attending to her cat on the same day she raised concerns, as well as the considerate handling of her pet's cremation.
While individual vet preferences and experiences can vary, the overall feedback suggests that Tower Veterinary Group is a reliable choice for pet care in York, with a generally well-regarded team and responsive service.
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Animals Treated at Tower Veterinary Group
Animals We Treat
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Opening Hours – Tower Veterinary Group
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Reviews for Tower Veterinary Group
Note: Showing the 5 most recent Google reviews. Recent reviews may not be representative of overall sentiment.
Christine Shephard
in the last week
Very good, the vet gave Daisy a good check over and was very gentle with her. Giving her treats to distract her and make it less stressful
diane sleightholm
in the last week
Always had professional care for my dogs, everyone so friendly and polite. Nothing too much trouble
Susan Richardson
a month ago
We have been with Tower Vets for 10 years now. Stan loves them his favorite Vet Is Nigel he tends to kiss him after vaccination. Great place . 👌 Stan gives them a 10 !!
Helen Lowe
5 months ago
Reception staff and nurses fantastic. Vets appalling, I've cancelled today and joined vets 4 pets at clifton moor. Wrong diagnosis, not picked up on the fact his weight dropped over a period of months my cat is 16years old British blue shorthair. Vet had bad attitude, roughly handled obvious he was in pain then a stupid sarcastic comment 'look at all the fur left on the table' telling me to expect the worse. Turns out just an ear infection drops given by vets 4 pets instead of steroids that had no affect. So God knows if I went back for check up next stage at Tower Vets would of been pointless and more distressing. The professional Vet at vets 4 pets who handled him with care and took urine tests today followed up, checked him out and now he's in good hands 🙌 with someone who knows what hes doing and clearly cares for animals and shows respect to the owners. Highly recommend, Tower vets avoid!!
Madeleine Todd
8 months ago
Got registered over the phone on the day I became concerned with my cats health, the vet saw him the very same day and was kind giving the bad news. The next week the girls on reception were extremely helpful and mindful when I brought him in to be cremated, again on the same day I called. The whole team was quick to help and we couldn't be more satisfied with the care my pet was given here.
