Tower Veterinary Group, located in York, boasts a strong reputation with a commendable 4.5-star rating based on 165 reviews on Google Maps, suggesting a high level of customer satisfaction. This is further supported by recent positive feedback from clients. Christine Shephard praised the gentle care provided to her pet, Daisy, highlighting the vet's effort to ensure a stress-free experience with treats. Diane Sleightholm commended the professional and friendly service she consistently receives for her dogs, while Susan Richardson shared her long-term satisfaction with the clinic, noting her pet Stan's affection for his favorite vet, Nigel.

However, not all experiences have been positive. A notable 1-star review from Helen Lowe raised concerns about a misdiagnosis and perceived rough handling of her elderly cat, which led her to seek care elsewhere. Despite this, the majority of feedback is overwhelmingly positive, indicating that such experiences may be exceptions rather than the norm.

Tower Veterinary Group appears to prioritize responsive and compassionate care, as evidenced by Madeleine Todd's experience. She appreciated the clinic's prompt action in registering and attending to her cat on the same day she raised concerns, as well as the considerate handling of her pet's cremation.

While individual vet preferences and experiences can vary, the overall feedback suggests that Tower Veterinary Group is a reliable choice for pet care in York, with a generally well-regarded team and responsive service.