
Generated from publicly available data sources; may not fully represent the broader set of reviews.
York Clifton Moor Vets4Pets, located in York, is a well-regarded veterinary practice with an impressive Google Maps rating of 4.5 stars based on 266 reviews, indicating consistent satisfaction among clients. This clinic is not only a veterinary service provider but also serves as a Veterinary Nurse Training facility, highlighting its commitment to professional education and high standards of care.
The reviews consistently praise the clinic's compassionate and knowledgeable staff. Paul, one of the vets, is frequently mentioned for his kindness and thoroughness, especially in sensitive situations involving small pets like hamsters. Clients appreciate his ability to communicate effectively and provide thoughtful care options, which have left a lasting positive impression.
Customer feedback highlights the clinic's responsiveness and efficiency in handling emergency situations. Reviewers mention quick appointment scheduling and the staff’s willingness to go the extra mile, ensuring that both pets and their owners feel supported and informed. This level of service extends from the veterinary team to the reception staff, with individuals like Rachel being noted for her friendly demeanor and attentiveness.
The clinic’s approachability is further enhanced by its strategic location within a pet care retailer, allowing for easy access and convenience. Although specific pricing information isn't provided, some reviews indicate a level of satisfaction with the value received for services, even when involving emergency call-outs.
Overall, York Clifton Moor Vets4Pets stands out for its high-quality care, compassionate staff, and efficient service, making it a recommended choice for pet owners in the York area.
Veterinary nurse training provided
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Note: Showing the 5 most recent Google reviews. Recent reviews may not be representative of overall sentiment.
a year ago
I called recently to arrange an appointment for my very elderly hamster called Bugs. I was offered an appointment the same day, and we saw Paul the vet, he was extremely kind and talked us through everything. He offered medication first, and responded to any queries I had personally, and explained all the rationale and answered any questions I had. After a few days I called late afternoon, as I felt my little pet needed to be put to sleep and I was given a very late appointment the same day with Paul as he remembered treating him a few days before. When we arrived, he was so nice, and treated myself and my little pet with so much kindness. I cannot thank him enough for how he has treated Bugs. Although it was an extremely sad experience, it was made easier by the compassion shown both by Paul the vet and the reception team. It is lovely to see a vets who are so knowledgable and supportive towards small pets rather than just cats and dogs. Thank you for all you did for bugs
a year ago
At York clifton moor a Young lad with big curly hair (Sorry didn't look for a name tag) was very friendly and informative. Helped a great deal with Aquatic items and information about setting up a new fish tank.
2 years ago
I’ve never had to call a vets before, and had no experience. The lady who took my call was so so helpful, and explained everything. She got me in for an emergency appointment for just over 2 hours after I called. The vet was brilliant - he was very informative and was very sensitive in the way he was explaining things. It wasn’t looking very optimistic for my hamster, which I knew, but the vet was ready to try fluids and antibiotics and seemed to really care. I cannot fault the service at all, it was excellent and I’m glad to say my hamster is back to her normal self! I wasn’t on a healthcare plan, so paid the emergency call out, but I was quite happy to pay that for the service I’ve received.
4 years ago
I had a great experience from start to finish after my cat ate part of a lily leaf. They arranged for her to come in quickly, assessed her and started treatment straight away. Everything was clearly and well explained, from possible outcomes for her to going through the insurance process, the staff were all really helpful and very knowledgeable. I felt like she was really well looked after while under their care and that the staff really went the extra mile for us - Paul was brilliant. I'm really happy with the care and service received and would highly recommend Vets4Pets Clifton Moor based on my experiences there.
7 years ago
Always great service from everyone at Vets4Pets, Otis loves coming to visit even when he doesn’t need any treatment! Rachel on reception especially makes a real fuss of Otis. We’ve always been able to get an appointment when needed and the opening times are absolutely great for people who work during the week.
