York Vets4Pets Ltd – Vets in York
Clinic Overview
York Vets4Pets Ltd operates under the Vets4Pets brand; the practice website describes it as “locally owned,” while at least one reviewer describes it as a franchise and alleges a money-first approach. Based on the website, it’s set up as a modern small-animal practice with in‑house diagnostics (lab work and imaging) and separate dog/cat warding, plus it’s listed as a veterinary nurse training facility.
Owners most often describe prompt access for urgent problems (including being seen “as urgent” quickly) and thorough first-visit conversations (one kitten first appointment review mentions staff going through routines at home and answering questions). Recent reviews also include end‑of‑life support and bereavement care being handled gently. A smaller number of reviews strongly dispute the clinical decision-making and costs, citing expensive tests and referrals they felt were unnecessary, and a traumatic experience around euthanasia discussions.
Services
From the practice website
- •Consultations and inpatient care: hospital ward; separate dog & cat wards; isolation unit.
- •Diagnostics (in-house): biochemistry, haematology, electrolytes, blood pressure monitoring, in‑house laboratory testing.
- •Imaging: digital X‑ray, dental X‑ray, ultrasound.
- •Dentistry: dentistry with dental X‑ray listed.
- •Surgery/anaesthesia: operating theatre and anaesthesia listed.
- •Oxygen support: oxygen chamber listed.
- •Nurse-led services: nurse clinic; weight clinic.
- •Travel documentation: animal health certificate / pet passport (animal health certificate).
- •Medications & prescriptions: medication and prescriptions listed.
- •Health plans: “Health Plans” listed (no plan details provided in the inputs).
- •Species seen: dogs, cats, rabbits, and “small furries.”
Emergency/out-of-hours (from the website)
- •Emergency care is provided by an out‑of‑hours provider named York Emergency Vets.
Pricing
Only specific amounts mentioned in the latest reviews available to us
- •One reviewer reports being charged £1,500 for tests and being advised to pursue a £6,000 specialist scan; they say another provider later diagnosed pancreatitis and felt the scan wasn’t needed (this is the reviewer’s account and is contested by their experience elsewhere).
- •Another reviewer mentions an insurance claim for a heart scan (no price stated).
People
No individual clinicians are named in the provided inputs, but reviewers repeatedly mention the wider team
- •Vets, nurses, assistants and reception staff are described as “friendly” and “knowledgeable,” particularly in the context of long‑term care for multiple pets (one owner says their dog is unusually keen to go in).
- •For a kitten’s first appointment, a reviewer highlights staff taking time to go through questions/concerns, review the kitten’s home routine, and offer behaviour and life‑stage advice.
- •In a bereavement context, one reviewer thanks staff for taking care of their pet after it passed away.
- •A negative review describes the euthanasia appointment as made harder by the vet asking “are you 100% sure?” when the owner had decided to proceed; the same review criticises the guidance given earlier that day.
Reviews
4.6 stars from 573 reviews. - Speed of being seen for urgent problems: one owner specifically praises how quickly their dog was seen as urgent.
- •Time spent explaining and advising: examples include staff going through a new kitten’s routine and answering questions in depth.
- •Kindness in difficult situations: includes end‑of‑life and after-death care being handled with compassion.
- •Strong negative outliers about cost and clinical direction: a reviewer alleges extensive testing (£1,500) and a proposed specialist scan (£6,000) that they later felt was unnecessary; another describes poor guidance and communication during a heart-failure crisis and the euthanasia process.
Special Services
Animals Treated at York Vets4Pets Ltd
Animals We Treat
Animal type information not yet available for this clinic.
Opening Hours – York Vets4Pets Ltd
Opening Hours
Hours
Reviews for York Vets4Pets Ltd
Note: Showing the 5 most recent Google reviews out of 573 we track in total. Recent reviews may not be representative of overall sentiment.
Lauren I
a week ago
Every vet, nurse, assistant and receptionist is lovely, friendly, knowledgeable and so helpful. We've had long-term care needs for multiple pets and have nothing but praise for how they've been looked after. My dog even tries taking me there for every walk, just because she loves them all so much.
heidi sellers
a week ago
Vets4pets were brilliant, the care, the service, the speed of seeing my dog as urgent was the best. The staff, reception & vets were all very kind, caring & so good with our dog. They were the best. Highly recommend them. Thank you to the staff at Vets4Pets Huntington rd, York.
Debbie Green
a month ago
David Vi
2 months ago
kelly duncalfe
2 weeks ago
The worst vets!! They were my vets but not anymore, went to them because my dog wouldnt eat and was clearly unwell, did £1500 worth of so called test to say he needed to go for a £6000 scan at some specialist vets for cancer and liver tests, he got transfered to minster vets for the night to get a feeding tube fitted while he waited, minster vets solved the problem that night and diagnosed him with pancratitis and got him on the mend straight away, no £6000 scan needed and my very poorly dog was well looked after by minster vets and home 2 days later! I would say to anyone who has a pet they love and care for not to register with vets for pets, its a franchise and its all about making money to them. If you need a quick vaccination for cheap then go for it but if you want your animal to be looked after go elsewhere. I would recommend minster vets all day long.
kelly duncalfe
3 months ago
The worst vets!! They were my vets but not anymore, went to them because my dog wouldnt eat and was clearly unwell, did £1500 worth of so called test to say he needed to go for a £6000 scan at some specialist vets for cancer and liver tests, he got transfered to minster vets for the night to get a feeding tube fitted while he waited, minster vets solved the problem that night and diagnosed him with pancratitis and got him on the mend straight away, no £6000 scan needed and my very poorly dog was well looked after by minster vets and home 2 days later! I would say to anyone who has a pet they love and care for not to register with vets for pets, its a franchise and its all about making money to them. If you need a quick vaccination for cheap then go for it but if you want your animal to be looked after go elsewhere. I would recommend minster vets all day long.
Susan Anderson
a month ago
My wee boy passed away while we were on holiday & the staff here were so lovely. Thanks for taking care of my baby boy
Annie Sparks
2 months ago
Had a lovely time for our kitten's first appointment! We felt welcome and seen, as they were very keen to go over and questions or concerns we had. They also went over our kitten's routine at home and offered advise on how to handle certain behaviors and life events. Very knowledgeable and empathetic. I'm very much looking forward to more visits and building a solid relationship with such a caring practice
Sophie Lumby
3 months ago
My dog paddy had heart failure and grade 6 heart murmur, I rushed him to the vets because he had breathing difficulties on the 4th June, I was told there was nothing they could do but suggested getting a second opinion from a heart specialist, I was an emotional wreck and I agreed to it because I was clinging on to hope. Paddy had his heart scan later that day, the heart specialist wanted to send him home or to put him in hospital over night, his breathing wasn’t stable so I agreed to let him go to minster vets for the night. Minster vets were amazing they stabilised him over night to everyone’s surprise and said to bring him home and let him go on a good day and not when he is struggling to breathe. So I spent one last day with him and had him put to sleep on 6th June. When I arrived at vets4pets at 6pm I was told the vet is running late so I took paddy outside to wait with him there and when I got to see the vet she asked me “are you 100% sure?” If I took him home he was going to die in a painful way and he deserved more so I went through. I believe if paddy had been under minsters care that scan would never of happened they made a traumatic experience 10 times worse and paddy deserved more. I trusted them to guide me and they let me down and they let paddy down. They have sorted the insurance out for his scan but it says 19th may-6th June but it was on the 4th June so I will be questioning that and I won’t let my paddy die with an injustice.
MesonW
4 months ago
The staff were kind, considerate and helpful. We had our pet seen to straight away and we're given good advice. It is also a good value compared to some other vet services in the area.
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