
Vets in York, East Yorkshire
Generated from publicly available data sources; may not fully represent the broader set of reviews.
York Vets4Pets Ltd, located in York, offers a range of veterinary services with a specialization in veterinary nurse training. The clinic is highly rated on Google Maps, with an impressive 4.6 stars from 570 reviews, suggesting a generally positive reception from clients.
Reviews highlight both strong points and areas of concern. Positive feedback indicates that the staff are often praised for their empathy and professionalism. For instance, Annie Sparks appreciated the knowledgeable and caring approach during her kitten's first appointment, while MesonW noted the kindness and helpfulness of the staff, as well as the clinic's competitive pricing. Similarly, Susan Anderson acknowledged the compassionate care provided during a difficult time when her pet passed away.
However, not all experiences have been favorable. Some clients have expressed dissatisfaction regarding the clinic's approach to complex medical cases. Kelly Duncalfe and Sophie Lumby both recount experiences where they felt the clinic recommended expensive procedures unnecessarily, only for alternative solutions to be found at another veterinary practice, Minster Vets. These reviews suggest that while York Vets4Pets is generally well-regarded, some clients feel that the clinic's decision-making could be more patient-centered and transparent, especially in critical situations.
Overall, York Vets4Pets seems to be a well-regarded clinic with a strong emphasis on customer service and veterinary care, but like any practice, it has areas where improvements could enhance the patient and client experience.
Veterinary nurse training provided
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Note: Showing the 5 most recent Google reviews. Recent reviews may not be representative of overall sentiment.
2 weeks ago
The worst vets!! They were my vets but not anymore, went to them because my dog wouldnt eat and was clearly unwell, did £1500 worth of so called test to say he needed to go for a £6000 scan at some specialist vets for cancer and liver tests, he got transfered to minster vets for the night to get a feeding tube fitted while he waited, minster vets solved the problem that night and diagnosed him with pancratitis and got him on the mend straight away, no £6000 scan needed and my very poorly dog was well looked after by minster vets and home 2 days later! I would say to anyone who has a pet they love and care for not to register with vets for pets, its a franchise and its all about making money to them. If you need a quick vaccination for cheap then go for it but if you want your animal to be looked after go elsewhere. I would recommend minster vets all day long.
a month ago
My wee boy passed away while we were on holiday & the staff here were so lovely. Thanks for taking care of my baby boy
2 months ago
Had a lovely time for our kitten's first appointment! We felt welcome and seen, as they were very keen to go over and questions or concerns we had. They also went over our kitten's routine at home and offered advise on how to handle certain behaviors and life events. Very knowledgeable and empathetic. I'm very much looking forward to more visits and building a solid relationship with such a caring practice
3 months ago
My dog paddy had heart failure and grade 6 heart murmur, I rushed him to the vets because he had breathing difficulties on the 4th June, I was told there was nothing they could do but suggested getting a second opinion from a heart specialist, I was an emotional wreck and I agreed to it because I was clinging on to hope. Paddy had his heart scan later that day, the heart specialist wanted to send him home or to put him in hospital over night, his breathing wasn’t stable so I agreed to let him go to minster vets for the night. Minster vets were amazing they stabilised him over night to everyone’s surprise and said to bring him home and let him go on a good day and not when he is struggling to breathe. So I spent one last day with him and had him put to sleep on 6th June. When I arrived at vets4pets at 6pm I was told the vet is running late so I took paddy outside to wait with him there and when I got to see the vet she asked me “are you 100% sure?” If I took him home he was going to die in a painful way and he deserved more so I went through. I believe if paddy had been under minsters care that scan would never of happened they made a traumatic experience 10 times worse and paddy deserved more. I trusted them to guide me and they let me down and they let paddy down. They have sorted the insurance out for his scan but it says 19th may-6th June but it was on the 4th June so I will be questioning that and I won’t let my paddy die with an injustice.
4 months ago
The staff were kind, considerate and helpful. We had our pet seen to straight away and we're given good advice. It is also a good value compared to some other vet services in the area.
